RTB Tech — Managed IT Services

Services

One provider for the whole IT picture.

Most clients want all of it looked after together. Others start with one problem. Either way, here is what RTB Tech can take off your plate.

Managed IT

Ongoing care for the technology your business runs on, instead of waiting for something to break.

  • Monitoring and maintenance for workstations, laptops, and servers
  • Updates, restarts, and maintenance done in the evening, while the office is empty
  • An up-to-date record of your equipment, accounts, and how it all fits together
  • Regular check-ins about what is working, what is aging, and what is coming next

Help desk & support

Everyday support for the people who actually use the technology.

  • One place to call or email, any time of day
  • Remote fixes in the evening, after your team has logged off
  • On-site visits after closing when the fix needs hands
  • Help with printers, email, logins, software, and “it was working yesterday”
  • A clear update on what was done, waiting for you in the morning

Cybersecurity

Most small-business breaches start with a stolen password or a convincing email. We focus on closing those doors first.

  • Endpoint protection on every company device
  • Multi-factor authentication and sign-in hardening
  • Email filtering and phishing protection
  • Practical guidance for your team on spotting scams

Microsoft 365

Get what you are already paying for out of Microsoft 365, without the admin headaches.

  • Tenant setup, cleanup, and security configuration
  • Email migrations from other providers
  • Microsoft 365 licensing supplied and kept matched to who actually needs what
  • User accounts, shared mailboxes, and file sharing managed for you

Backup & recovery

A backup only counts if it restores. We set it up, watch it, and test it.

  • Backups for the files, computers, and Microsoft 365 data your business depends on
  • Monitoring so a failed backup gets noticed and fixed
  • Test restores, so recovery is not a guess
  • A simple, written plan for what happens after a failure

Networks & Wi‑Fi

The network is the part nobody thinks about until it is slow. We design it so you do not have to.

  • Firewall and router setup and management
  • Business-grade Wi‑Fi with separate guest access
  • Troubleshooting slow or unreliable connections
  • Secure remote access for people working away from the office

New hires & new equipment

People and hardware change constantly in a small business. We make those changes routine.

  • Computers ordered and set up in the evening, ready on day one
  • Accounts and access created for new hires
  • Access removed promptly and cleanly when someone leaves
  • Old equipment retired and wiped properly

IT guidance & projects

Someone on your side of the table when technology decisions come up.

  • Planning for upgrades and replacements before they become emergencies
  • Office moves, expansions, and new-location setups
  • Dealing with your internet, phone, and software vendors for you
  • Recommendations based on what you need, not what is on the shelf

Not sure what you need?

That is normal. Tell us how your business runs and what is frustrating you, and we will help you sort out what matters and what can wait.

Call (385) 323-0035Send a message